JOB SUMMARY:

The Total Rewards Specialist plays a critical role in supporting the organization’s benefit plans, wellness programs, and HRIS administrative support. Supporting the Director, Total Rewards, this role is responsible for overseeing the organization’s benefits programs, ensuring smooth administration, compliance, and education. Key responsibilities include administering health and retirement plans, leave programs, and wellness initiatives, as well as providing administrative support with our HRIS system.

PRIMARY JOB RESPONSIBILITIES:

Benefits

• Administer daily operations of employee health, welfare, and retirement plans, including handling/resolving initial benefit inquiries, triaging/escalating issues, and educating employees about our benefit plans
• Manage leave of absence program in-house for federal, state, and internal paid and unpaid leaves
• Review and audit vendor invoices on a consistent timeframe for accuracy and coordinate the reconciliation and payment processes with Finance
• Lead the onboarding, offboarding, and new hire training on all benefit plans
• Act as daily liaison between benefit vendors, brokers, and internal stakeholders
• Be the liaison with Payroll on reviewing/auditing benefit deductions, submitting tuition reimbursements, and other benefit related matters
• Maintain and update benefits information and communications on intranet/portal and work with Internal Communications on drafting and sending out consistent benefits information
• Provide support for benefits vendor implementations and updates
• Partner with the Director, Total Rewards to lead the Wellness & Wellbeing Committee meetings, initiatives, and communications
• Play a lead role in the annual benefits open enrollment initiative
• Review and update benefit processes as needed including documentation and periodic review and updating as needed
• Help keep track of compliance initiatives for benefit plans including reporting deadlines, posting and communication requirements
• Assist with developing and maintaining benefit metrics
• Keep on top of any legislative or regulatory updates and market trends impacting HR and/or employee benefits

HRIS

• Assist with preparation of ADP for open enrollment and new benefits setup and maintenance
• Review and audit benefit and pay related updates with payroll bi-weekly processing
• Input salary and position changes into ADP; create promotion and salary change letters, and distribute to managers
• Update and track job structures, including job codes, job families, and salary ranges in ADP
• Help maintain job description database and recordkeeping, including job descriptions, job codes, job titles

JOB QUALIFICATIONS:

Initial Required:

• 2 – 4 years in experience working with benefit plans, HRIS, or in roles with similar work content and responsibilities
• Associate degree (bachelor preferred) in human resources, business/management, or other technical education
• Strong analytical and problem-solving skills
• Knowledge of leave administration practices and federal and state leave laws
• Proficient in ADP Workforce Now or similar HRIS systems
• Skilled at working with data and auditing practices
• Adept with spreadsheets and databases
• Strong communication skills (verbal, listening, writing, reading)
• Ability to manage multiple priorities and meet deadlines
• Must be located in the New England area with the ability to come into the Boston office once a month

Core Competencies:

• Attention to detail and accuracy
• Quantitative and qualitative focus
• Customer service orientation
• Project management
• Confidentiality and integrity
• Collaboration and team leadership

PHYSICAL DEMANDS:

• Incumbent must be able to communicate effectively.
• Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal computer).
• Ability to travel or move about within and outside serviced facilities required.
• Incumbent works primarily in either a private or shared office environment.

The target hiring range for this role is $70,635 - $83,100 (annually). The starting base salary will be determined based on skills, experience, and other job-related factors. In addition, our total rewards package includes medical, dental, and vision plans; generous time off including PTO, short and long-term disability insurance and competitive 401(k) savings match including financial planning workshops. See our Careers Page for more information.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform this position.

** In accordance with CareQuest Institute for Oral Health’s Compliance Plan, all employees must conduct CareQuest Institute for Oral Health business and activities in accordance with applicable laws, regulations, professional standards and ethical standards and report potential compliance or ethical issues to CareQuest Institute for Oral Health’s designated Compliance Officer. **

CareQuest Institute for Oral Health’s Affirmative Action Program affirms our commitment to make reasonable accommodation for known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business and activities. Please see Human Resources for additional information regarding this program.